77gl Casino
Privacy Policy
At 77gl Casino, protecting the personal data of our Filipino players is a core operational commitment — not a legal formality. This Privacy Policy explains, in plain terms, exactly what data we collect from you, why we collect it, how we protect it, and what rights you hold over it under the Republic Act No. 10173 (Data Privacy Act of 2012).
About This Privacy Policy
This Privacy Policy is issued by 77gl Casino ("77gl," "we," "us," or "our") and applies to all personal data collected through the 77gl platform accessible at 77gl.club, including the website, any mobile-optimised interface, and all account-related services operated by 77gl Casino for Filipino players.
This Policy is prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines ("NPC"). Where applicable, 77gl Casino also observes relevant guidelines issued by the Philippine Amusement and Gaming Corporation ("PAGCOR") in respect of player data.
Plain language summary: This document tells you what personal information 77gl collects when you use the platform, what we do with it, who we may share it with, how long we keep it, and how you can exercise your rights over your own data. We do not sell your personal data to third parties. Ever.
By creating a 77gl account or using the 77gl platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not create an account or use the platform.
Personal Data We Collect
77gl Casino collects personal data through multiple touchpoints: directly from you when you register or use the platform, automatically through your device and browser as you interact with the site, and from authorised third-party services such as payment processors and identity verification providers.
- Full legal name
- Date of birth
- Government-issued ID details
- Nationality
- Profile photograph (if submitted)
- Philippine mobile number (+63)
- Email address
- Residential address
- City / province
- GCash / PayMaya account reference
- Bank account / card details (tokenised)
- Transaction history
- Deposit & withdrawal records
- Game session history
- Wager amounts and results
- Bonus and promotion usage
- VIP tier and loyalty points
- IP address
- Device type and OS
- Browser type and version
- Session timestamps
- Login location data
- Support chat transcripts
- Email correspondence
- Dispute or complaint records
- Survey and feedback responses
77gl Casino does not collect or process sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and anti-money laundering compliance. We do not collect data relating to health, political opinions, religious beliefs, or sexual orientation.
How We Use Your Personal Data
77gl Casino uses personal data only for specified, legitimate purposes. The table below maps each primary use to the data categories involved and the legal basis under which the processing takes place:
| Purpose of Processing | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract |
| Age verification (21+ enforcement) | Identity | Legal Obligation |
| Processing deposits and withdrawals | Identity, Financial | Contract |
| KYC and anti-money laundering checks | Identity, Financial | Legal Obligation |
| Game delivery and session management | Gaming, Technical | Contract |
| Fraud detection and account security | Identity, Technical, Financial | Legitimate Interest |
| Responsible gaming monitoring | Gaming, Financial | Legal Obligation |
| Customer support and dispute resolution | Identity, Communications | Contract |
| Platform improvement and analytics | Technical, Gaming | Legitimate Interest |
| Personalised offers (with consent) | Gaming, Contact | Consent |
77gl Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first informing you and, where required under the DPA, obtaining your consent.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 77gl Casino relies on the following legal bases when processing your personal data:
- Contract: Processing is necessary to perform the contract between you and 77gl Casino — specifically, to provide you with access to the platform, process your financial transactions, and deliver gaming services.
- Legal Obligation: Certain processing activities are required under Philippine law, including PAGCOR regulatory obligations, Anti-Money Laundering Act compliance, and age verification requirements under applicable gaming regulations.
- Legitimate Interest: 77gl Casino processes some data on the basis of legitimate business interests — including fraud prevention, platform security monitoring, and aggregate analytics — provided these interests are not overridden by your rights and interests.
- Consent: Where processing is based on your consent — such as receiving personalised marketing communications from 77gl — you retain the right to withdraw that consent at any time by adjusting your account notification settings or contacting support.
✅ Your right to withdraw consent: Withdrawing consent for marketing communications does not affect the lawfulness of processing carried out before the withdrawal, nor does it affect processing activities based on other legal grounds (contract, legal obligation, or legitimate interest).
Data Sharing & Third-Party Disclosure
77gl Casino does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:
- Payment processors: GCash (G-Xchange, Inc.), PayMaya Philippines, Inc., and partner banking institutions (BPI, BDO, Metrobank) receive the minimum personal and financial data required to authenticate and complete your transactions. These processors are bound by their own privacy obligations under Philippine law and do not use your data for their own marketing purposes in connection with your 77gl account.
- Identity verification providers: Accredited KYC and age verification service providers receive identity data strictly for the purpose of verifying your identity and age in compliance with PAGCOR and AMLC requirements.
- Game software providers: Technical session data (such as anonymised game session identifiers and aggregate wager data) may be shared with game software providers for the purpose of delivering and auditing game content. These providers do not receive your name, contact details, or financial information.
- Regulatory and law enforcement authorities: 77gl Casino may disclose personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory direction.
- Professional advisors: Legal, accounting, and auditing professionals engaged by 77gl Casino may access personal data on a strictly confidential basis where necessary for their professional services.
All third-party processors engaged by 77gl Casino are required to process personal data only on documented instructions from 77gl, maintain appropriate security measures, and comply with applicable data privacy law.
Cookies & Tracking Technologies
The 77gl platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session after login, and to analyse how the platform is used. The following categories of cookies are used:
- Strictly necessary cookies: These are required for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without preventing you from using the platform.
- Functional cookies: These remember your preferences — such as language settings and responsible gaming limits — to improve your experience on return visits.
- Analytics cookies: These help us understand how players navigate the platform, which games are most visited, and where technical issues may be occurring. Analytics data is aggregated and does not identify individual users.
- Security cookies: These support fraud detection systems by identifying unusual session or navigation patterns that may indicate account compromise or automated activity.
77gl Casino does not use third-party advertising or behavioural tracking cookies. You can manage non-essential cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent access to the platform.
Data Retention
77gl Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account and identity data: Retained for the duration of your active 77gl account plus a minimum of 5 years following account closure, consistent with AMLC record-keeping requirements.
- Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with the Anti-Money Laundering Act of 2001 and its amendments.
- Game session records: Retained for a minimum of 3 years to support dispute resolution and regulatory auditing obligations.
- Support and communications records: Retained for 3 years from the date of the most recent interaction, unless a longer period is required in connection with an unresolved dispute or legal proceeding.
- Technical and log data: Retained for up to 12 months for security monitoring and fraud detection purposes.
Following the expiry of applicable retention periods, 77gl Casino will securely delete or anonymise personal data in a manner that prevents reconstruction of the original information.
Data Security Measures
77gl Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- Transport layer security: All data transmitted between your device and the 77gl servers is encrypted using TLS 1.3.
- Password security: Account passwords are stored using industry-standard cryptographic hashing with salt. 77gl Casino staff cannot access your password in plain text.
- Access controls: Access to personal data within 77gl's internal systems is restricted on a strict need-to-know basis, with role-based access controls and audit logging.
- Two-factor authentication: 77gl offers 2FA for all registered accounts as an additional layer of login security.
- Regular security audits: The 77gl platform undergoes periodic security assessments to identify and remediate potential vulnerabilities.
- Data breach response: 77gl Casino maintains a documented data breach response procedure consistent with NPC notification requirements under the DPA.
⚠️ Your responsibilities: While 77gl Casino takes every practicable measure to secure your data, the security of your account also depends on you maintaining a strong password, enabling two-factor authentication, and not sharing your login credentials with any third party.
International Data Transfers
The 77gl platform primarily stores and processes player data within server infrastructure located in the Asia-Pacific region. In limited circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, in connection with certain game software providers or security service providers operating internationally.
Where personal data is transferred outside the Philippines, 77gl Casino ensures that appropriate safeguards are in place consistent with NPC requirements, including:
- Transfers only to jurisdictions that maintain a comparable standard of data protection;
- Contractual clauses with recipient third parties that impose data protection obligations equivalent to those applicable in the Philippines;
- Limitations on the scope of data transferred to only what is strictly necessary for the receiving party's function.
You may request information about the specific safeguards in place for any international transfer of your personal data by contacting 77gl Casino's Data Protection Officer at the contact details provided in Section 13.
Privacy of Minors
🔞 The 77gl platform is strictly for individuals aged 21 and above. 77gl Casino does not knowingly collect personal data from any person under 21 years of age. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.
Age verification is conducted as part of the registration and KYC process. If you have reason to believe that a minor has created a 77gl account or that their personal data has been inadvertently collected, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.
Parents and guardians who become aware that a minor in their household has accessed or attempted to access the 77gl platform are encouraged to review their household device access controls. 77gl Casino supports parental monitoring initiatives for online gaming platforms consistent with the platform's responsible gaming commitments.
Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that 77gl Casino holds about you. These rights apply regardless of your VIP tier or account status:
- Right to be informed: You have the right to be informed of how your personal data is collected and processed. This Privacy Policy is the primary vehicle through which 77gl Casino fulfils this obligation.
- Right of access: You may request a copy of the personal data 77gl Casino holds about you, along with information about how it is being used.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Minor corrections (such as phone number updates) can typically be made directly through your account settings.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 77gl Casino's legal retention obligations.
- Right to object: You may object to certain processing activities — in particular, processing based on legitimate interest or processing for direct marketing purposes.
- Right to data portability: You may request that personal data you have provided to 77gl Casino be returned to you in a structured, commonly used electronic format.
- Right to lodge a complaint: If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please submit a written request to 77gl Casino's Data Protection Officer using the contact details in Section 13. We will acknowledge your request within 3 business days and aim to respond substantively within 15 business days, consistent with NPC requirements.
Changes to This Privacy Policy
77gl Casino reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page;
- Display a notice on the 77gl platform for a reasonable period following publication of the updated Policy;
- Where changes are significant, notify registered players via their registered mobile number or email address.
Your continued use of the 77gl platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may request account closure in accordance with the Terms and Conditions.
The version of this Privacy Policy displayed on this page is the current operative version. All prior versions are superseded upon publication of an updated version.
Contact & Data Protection Officer
77gl Casino has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For any data privacy enquiries, requests to exercise your rights, or concerns about how your personal data is being handled, please contact us through the following channels:
- General support and privacy enquiries: [email protected]
- Subject line for data rights requests: "Data Privacy Request – [Your Username]"
- Live chat: Available 24/7 within the 77gl platform, including Tagalog-speaking agents
- Response commitment: Acknowledgement within 3 business days; substantive response within 15 business days
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights under RA 10173 have been infringed. The NPC's contact details are publicly available on their official government website.
This Privacy Policy was last updated on January 1, 2026 and is effective from that date. It supersedes all prior versions of the 77gl Casino Privacy Policy.
What the Data Privacy Act Gives You
Under RA 10173, every Filipino player on the 77gl platform holds these rights over their personal data — regardless of account tier or activity level.
Right to Be Informed
You have the right to know what personal data 77gl collects, why it is collected, and how it is used — before and at the time of collection. This Privacy Policy is how we fulfil that obligation.
Right of Access
You may request a full copy of the personal data 77gl holds about your account, including transaction records, game history, and communications. Submit a written request to [email protected].
Right to Rectification
If any personal data we hold about you is inaccurate or outdated, you have the right to have it corrected. Minor updates can be made directly from your account settings panel.
Right to Erasure
You may request deletion of personal data that 77gl no longer needs for the purposes it was collected, subject to our legal retention obligations under Philippine anti-money laundering regulations.
Right to Object
You may object to processing activities based on legitimate interest or marketing purposes. You can withdraw consent for marketing notifications at any time from your account settings.
Right to Portability
You may request your personal data in a structured, machine-readable format. This allows you to transfer your data history if you choose to move between platforms that support data import.
Your Data Is Safe at 77gl
Now you know exactly how 77gl Casino protects your personal information. Bank-grade encryption, no data selling, full RA 10173 compliance, and a Filipino support team available around the clock. Your privacy is part of the Black Diamond VIP commitment.
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